Team Mgmt Model 1 Role - Urban Smiles Colwood

ALREADY KNOW YOUR SCORE?

To complete scorecard, please read all four statements for each question.

Then chose the ONE statement that best reflects where you are now and choose the ONE statement that best reflects where you want to be.

Next to each statement there is a number range (low to high). Please choose the number that best reflects where you are now and the number that best reflects where you want to be.

Team - SCT02A - Mgmt Model 1 Role - Urban Smiles Colwood

Step 1 of 9

11%

Igniter 1: Management Role

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I see little need for management structure as the owners/leaders manage and the team will only take direction and listen to them.

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6
I am accepting the role of manager without knowing really what it means or what it entails or how my teammates will respond.

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9
I am clear on what it takes to be a manager, a liaison with leader / owner and can influence colleagues performance and results.

10
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12
I am a confident and accountable manager who is committed to people and results and coaching others to be their best self.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Management Role?*

Igniter 2: Open to change

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Change is not needed as we have done well in the past and keeping things status quo is the most comfortable and best for us.

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Change is overrated & when we try to change it never lasts and people go back to the old way and don't stick to learning new capabilities.

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Change is embraced and chosen carefully based on what is working, what is not and what action is needed to keep current.

10
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12
Change & the journey is never ending with looking to show courage to overcome the storming and learn new capabilities.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Open to change?*

Igniter 3: Company Vision

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3
I come to work in my location and do the best I can in the moment as not clear on what the future of the organization is or what it expects.

4
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I know why we all work here and what we should do with the patients, however not sure what and why a vision is important or relevant.

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9
I have a clear vision of the future of the team, patient and business with boundaries and agreements in place for how we will get there.

10
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I articulate the vision and values to my teammates and make decision based on the shared vision and mission of practice.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Company Vision?*

Igniter 4: Influencing Others

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It doesn't matter how hard I attempt to manage, staff won't listen or follow rules of management model as they all do what they want.

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I have attempted to persuade and motivate my teammates performance and they don't seem to respect any management structure.

7
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9
I can influence the team with guiding and coaching them to know their role and how performance can improve with learning new things.

10
11
12
I know what talents and approach is needed with all I manage and it works well with them following structure with high performance.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Influencing Others?*

Igniter 5: Time Management

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I arrive each day and dig in to the piles of things to be done and never seem to reduce the pile due to daily crisis situations.

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I get a lot stared and somethings done on time with juggling to work a lot of hours and make it through the day.

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I begin each week with a plan and each day I do the things I like least FIRST. I block time for projects and reporting and meet deadlines.

10
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I do a weekly plan of what to focus on and block time for projects and people to meet deadlines and document my results every Friday.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Time Management?*

Igniter 6: Metric Knowledge

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I don't know the practice numbers, metrics or measurements that contribute to how the patient service is performing.

4
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6
I am slightly aware of metrics, key systems or indicators for a dental practice that drive team morale, growth, retention and profit.

7
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9
I am aware of the key metrics and how they contribute to the practice and work with the earn to interpret results to plan the future.

10
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12
I am completely knowledgeable of the 25 metrics that drive the dental practice and apply my knowledge in all planning and conversations.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Metric Knowledge?

Igniter 7: Accountable

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I am not responsible for what the people I manage do or say as they are difficult and don't want to follow the rules or systems anyway.

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I am not clear on what being accountable means as the team all blames each other and the patients when things go wrong.

7
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I own the choices I make and avoid drama with colleagues knowing what they are accountable for and how to perform.

10
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12
I take ownership for my role and influence I have with the team and follow up regularly on their progress and accomplishments.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Accountable?*

Igniter 8: Track and Monitor Progress/Win/Loss

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I don't monitor or know the numbers in the practice as success happens by accident and we just work to keep it all going.

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6
The numbers are discussed occasionally. Not sure if the practice is on plateau, decline or growth.

7
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I manage the tracking devices of the practice and collect from the team monthly and lead a team meeting to review the results and celebrate.

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I submit my practice monitors on time and interpret how they can connect to team behaviors and celebrate WINS and plans for development.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Track and Monitor Progress/Win/Loss?

Thank you for completing your scorecard! Your score is 0(0%)! Contact us here to go over your results and action plan!
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ALREADY KNOW YOUR SCORE?

Team - SCT02A - Mgmt Model 1 Role - Urban Smiles Colwood

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