Patient Outstanding Dentistry - Janz Family Dental 23

ALREADY KNOW YOUR SCORE?

To complete scorecard, please read all four statements for each question.

Then chose the ONE statement that best reflects where you are now and choose the ONE statement that best reflects where you want to be.

Next to each statement there is a number range (low to high). Please choose the number that best reflects where you are now and the number that best reflects where you want to be.

Step 1 of 8

12%

Igniter 1: Cabinet Millionaire Awareness

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We have no idea how much dentistry is in our existing charts and don't spend any energy on what was not accepted in the past.

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6
We have so much undone dentistry in our charts and are afraid to calculate as will cause a lot more stress and work.

7
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9
We know we have patients with outstanding Treatment Plans and do our best to stay aware of who they are.

10
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12
We are very aware of how much dentistry is in our charts for patients who have not yet accepted their Treatment Plan.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Cabinet Millionaire Awareness?*

Igniter 2: Incomplete Treatment Plans

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We do not have a system for follow up of Treatment plans that were not completed and leave it up to the patient to contact us when they can.

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We have no way to generate an accurate report of all incomplete Treatment plans and don't have any system to regularly follow up.

7
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9
We focus on the patients with outstanding dentistry that ask us about it and show interest in going ahead.

10
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12
We focus and contact all patients for follow up on their outstanding Treatment plans and make sure they are aware of options.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Incomplete Treatment Plans?*

Igniter 3: Daily Prep and Focus

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We don't need to audit our charts before the day as the patient will tell us when they want their treatment.

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We don't have time to do daily detailed chart audits and we don't meet for a huddle before the day.

7
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We do check the day for patients who have a hygiene visit and old Treatment plans still pending and try to get them to book on check out.

10
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12
All providers audit their charts prior to their day and identify who has outstanding dentistry that needs attention to re-visit.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Daily Prep and Focus?*

Igniter 4: Intraoral Camera

1
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We don't have intraoral cameras in our hygiene rooms and they would never use them anyway if we did.

4
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6
We have cameras in hygiene and they use them sometimes when asked, however find it hard to fit into their time.

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9
We have cameras in hygiene that are used on patients with outstanding dentistry before the DDS arrives for exam.

10
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12
We have and use our intraoral camera every day and on every patient who has outstanding dentistry to show them status.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Intraoral Camera?*

Igniter 5: Exit to a Treatment Coordinator

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All patients are dismissed to the stand up front desk for a quick check out and goodbye.

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We don't have a focused Treatment Coordinator to exit patients to for deeper financial and insurance discussions.

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We exit some patients to a Treatment Coordinator if they are ready to proceed with treatment plan acceptance or have a lot of $$ questions.

10
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All patients from hygiene who have outstanding dentistry are exited to the TX Coordinator in a private room to discuss barriers, finances.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Exit to a Treatment Coordinator?*

Igniter 6: Pre-Determinations

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We do tons of pre-determinations and the clinical team suggests to the patient on a daily basis causing a lot of admin work.

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We submit many pre-determinations which take a lot of time and energy for the front desk and are inconsistently follow up on.

7
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9
We work hard to only do pre-determinations when patient is serious about their treatment plan acceptance.

10
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12
We only send pre-determinations for confirmation of benefits on accepted dentistry and the clinical team leaves it up to admin to decide.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Pre-Determinations?

Igniter 7: Pre-Determinations Conversion

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3
We send and file pre-determinations and wait for patient to call us and let us know what it said. if they don't we send again next visit.

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We don't know how or why we would track conversion of pre-determinations as there are too many of them.

7
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9
We convert over 50% of our submitted pre-determinations which is enough to keep our DDS busy and scheduled.

10
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12
We convert over 75% of our submitted pre-determinations each month and are proud of our system to make this happen.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Pre-Determinations Conversion?*

Thank you for completing your scorecard! Your score is 0(0%)! Contact us here to go over your results and action plan!
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