ALREADY KNOW YOUR SCORE?

FIND OUT WHAT IT MEANS

To complete scorecard, please read all four statements for each question. 

Then chose the ONE statement that best reflects where you are now and choose the ONE statement that best reflects where you want to be. 

Next to each statement there is a number range (low to high).  Please choose the number that best reflects where you are now and the number that best reflects where you want to be.

Dental Administrative Department - Northfield Dental Clinic

Step 1 of 31

3%
  • Igniter 1: Administrative Coverage
    1
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    We only have administrative team present during patient hours and see no reason to have them cover the desk on off days.
    4
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    6
    We have asked administrative team to cover days with no provider for phones and catch up on projects and they won't do it.
    7
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    9
    We have an admin team who takes turns covering days with no providers scheduled and get a lot accomplished.
    10
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    12
    We have an administrative team member in the practice on NON provider days to answer phone and catch up on projects.