5 Point Practice Check Up TEAM ENGINE - Dr. Zappia | Dental Scorecards

ALREADY KNOW YOUR SCORE?

FIND OUT WHAT IT MEANS

FIND OUT WHAT IT MEANS

5 Point Practice Check Up - SCT1 - TEAM ENGINE - Dr. Zappia

Step 1 of 7

14%

Metric 1: Belief in a Team

1
2
3
We are all individuals who do their best and have not had any team development, morale and culture from the leader.

4
5
6
We work to have a positive team morale however it seems like some of the members participate in making things better & some don't care.

7
8
9
We believe the team is key to success of the practice & have worked hard to improve morale and synergy for engagement in the workplace.

10
11
12
We continually work on our team morale and believe it never ends. We have a positive culture and plan and look forward to team meetings.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Belief in a Team?*

Metric 2: Leadership Style

1
2
3
We don't see or spend any time with the leader to know of a style as our leader is busy doing dentistry and doesn't have time to guide us.

4
5
6
We have a leader who will make decisions when they have to and rarely involve the team members in contributing to practice growth.

7
8
9
We have a leader who is aware and works hard to collaborate and build the practice with trust, delegation and accountability of results.

10
11
12
Our leader is self aware and focuses on their unique ability and hires managers to be accountable for Operations and Human Resources.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Leadership Style?*

Metric 3: Management Model

1
2
3
We don't need a manager as we are small and everyone does their best and hope to not get in trouble by the DDS who is very busy.

4
5
6
We have an office manager that does other jobs and manages in title only as she is busy and does a lot for the owner that isn't management.

7
8
9
We have a manager(s) who has roles and authority that is defined and is there for members through solving their own problems.

10
11
12
We have a clear management model that is supported by the owner and meet regularly to review goals and wins with key areas to focus on.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Management Model?*

Metric 4: Team Culture

1
2
3
Stress is high, problems are ignored, gossip rampant, vision is not known and low morale, attitude and lack of communication or goals.

4
5
6
Stress is normal and problems are unknown and not tolerated. Vision is to do our best and we work here because we need a paycheck.

7
8
9
Stress management is evident and effective problem solving with clear vision and communication with the team about goals and progress.

10
11
12
Stress, conflict and problems are addressed as they arise and morale is high and members are involved, fulfilled and appreciated.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Team Culture?*

Metric 5: Human Resources

1
2
3
We don't have an HR manual, contracts, job descriptions or system for hiring, training, incentives or performance feedback.

4
5
6
We had a manual at one point in time however no one followed it so we lost focus. We run ads, meet and hire without roles or training.

7
8
9
We have an HR manual and are working on updating and following our system for recruiting, screening, interviewing, hiring and training.

10
11
12
Our HR manual is up to date, signed by all members & we have a dedicated person handling recruiting, hiring & on boarding & training.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Human Resources?*

Metric 6: Daily Operations

1
2
3
We don't plan for the days and take them as they come, depending on what we can in our PM software and telephone.

4
5
6
We get through the days fine for open and close however there are a lot of mistakes caused by the PM Software and telephone system.

7
8
9
We review and meet about each day and have system for open and close and use our PMS for tracking and alternate to telephone.

10
11
12
Each day is planned for with chart reviews, daily strategy meetings and utilization of our PMS, telephone with excellence and monitoring.
a. How would you rate yourself on a scale of 1-12?*
b. What is your ideal goal on a scale of 1-12?*
c. What are your insights and actions for Daily Operations?

Thank you for completing your scorecard! Your score is 0(0%)! Contact us here to go over your results and action plan!
Total
Total Fraction
Name*
First Last
Email*